QFD – Quality Function Deployment

About training:

QFD (Quality Function Deployment) is a structured method which helps to convert the diverse customer`s requests into corresponding technical specifications in every phase of product development and manufacturing preparation. The method helps with design and development priorities planning and is based on customer`s requests directly. It ensures that the “customer`s voice” will be considered in every phase of the project.


  • Explain the QFD principles, the terms used in QFD
  • Links between customer`s requests, product characteristics, its construction, manufacturing process design, and manufacturing process management
  • Understand the systematic method and its application into practice

Type of certification: based on training completion and a test – a certificate

Training duration: 2 days (1 day of training and 1 day of workshop/optional)

Expert guarantor: Mgr. Roman Brziak