QFD (Quality Function Deployment) is a structured method which helps to convert the diverse customer`s requests into corresponding technical specifications in every phase of product development and manufacturing preparation. The method helps with design and development priorities planning and is based on customer`s requests directly. It ensures that the “customer`s voice” will be considered in every phase of the project.
- Explain the QFD principles, the terms used in QFD
- Links between customer`s requests, product characteristics, its construction, manufacturing process design, and manufacturing process management
- Understand the systematic method and its application into practice
Type of certification: based on training completion and a test – a certificate
Training duration: 2 days (1 day of training and 1 day of workshop/optional)
Expert guarantor: Mgr. Roman Brziak